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Early in the Morning Server Issues
Early in the morning, two servers are down, one server cannot do remote access, the other change IP and changed it wrongly such that even after she requested for a reboot, server is still down. Looks like have to send someone down to take a look at the server and change the IPs for them properly as well as do a reboot of the Windows server that cannot remote properly.
8 to Infinity Offers
Blade Server
This is a typical server blade system. We have a few in the datacenter. Useful but problem is the consumption of electricity per square foot is much more intensive. Therefore new generations of datancenters are built with even more power per square feet to deal with the increasing usage of blade servers.
Maintenance of Eastern Datacenter
Dear Valued Customer,
In order for us to serve you better, we have to schedule the following maintenance:
FROM
:
2nd July 2011 (Saturday) 06:00 AM
TO
:
2nd July 2011 (Saturday) 10:00 AM
MAINTENANCE DURATION
:
4 Hours
SERVICE IMPACT DURATION
:
NIL
How you and your customers/users WILL be affected:
-
Please be informed that there will be no service impact during the maintenance period.
Activities to be performed during service disruption:
-
Upgrading of Software at our upstream provider
Singapore Qmail Migration
8 to Infinity is doing a Qmail upgrade for the Lucky and Unagi main Qmail systems to a much faster platform.
Common post-migration issues:
1)Problem: DNS Caching at client side. Unable to retrieve via POP3
Solution: Ask client to login to webmail to check their email to ensure they can login. Then get them to restart computer+modem to clear DNS cache
2)Problem: Client might see double “Trash/Draft/Sent” folder in webmail
Solution: This is due to a conversion of a IMAP server. There will be no impact on this, client can safely ignore it.
Otherwise, everything should be working perfectly fine.
Northern Datacenter Maintenance
This notification is to inform you that we are conducting a planned maintenance exercise to your servers’ co location network during the following interval.
Date : 26/06/2011 Sunday
Time : 00:30 – 04:30 SGT (GMT+8:00)
Reason : Planned Network Maintenance Exercise
Impact : Intermittent connection outage during maintenance window
Action : No action needed
Maintenance of Web site
A good web site, with lots of interative features such as forums, blogs, cms, shopping carts etc requires a lot of programming. Also a lot of web designers tend to use open source which is free. Butt here is an inherent problem. You pay a lot of money for the web site but the programming needs to be patched once in a while to prevent hacking. A lot of companies just pay for the web design without maintenance. When they are hacked, they do not know what to do and ask us as web hosting company to help them solve their issues. Cleaning up a hacked site cost a lot of time and efforts, which we as a specialized web hosting company do not have the developers necessary to do it. We do recommend web developers who are our resellers, but they too have to charge to make a living. Nothing is free in the world especially when originally the web site owner do not have maintenance contract with the initial web developers. Such cases are becoming more and more common as companies look for more fanciful stuff ignoring the fact that such maintenance relies on good internal IT team or maintenance team.
Happy Vesak Day
8 to Infinity wishes all Buddhists a Happy Vesak Day.
Northern Datacenter Maintenance
This notification is to inform you that we are conducting a planned maintenance exercise to your servers’ co location network during the following interval.
Date : 22/05/2011 Sunday
Time : 00:30 – 04:30 SGT (GMT+8:00)
Reason : Planned Network Maintenance Exercise
Impact : Intermittent connection outage during maintenance window
Action : No action needed
Northern Datacenter Maintenance
This notification is to inform you that we are conducting a planned maintenance exercise to your servers’ co location network during the following interval.
Date : 17/04/2011 Sunday
Time : 00:30 – 04:30 SGT (GMT+8:00)
Reason : Planned Network Maintenance Exercise
Impact : Intermittent connection outage during maintenance window
Action : No action needed
How to Configure your Iphone for SmarterMail
First of all, on your Iphone, tap Mail and then go
Settings > Mail > Accounts > Add Account
1. Choose your email account type:
1. Y! Mail (for Yahoo!)
2. Gmail
3. Mac
4. AOL
5. Other
2. Click Other
3. Select a server type — IMAP, POP, or Exchange
(Choose IMAP or POP)
4. Enter your account information:
1. Enter your email address
2. The email server type (IMAP or POP)
3. Enter your incoming mail server (which may look like “mail.example.com”)
4. Enter your outgoing mail server (which may look like “smtp.example.com”)
5. Enter your user name and password for incoming and outgoing servers (you may not need to enter a user name and password for an outgoing server)
Northern Datacenter Maintenance
This notification is to inform you that we are conducting a planned maintenance exercise to your servers’ co location network during the following interval.
Date : 27/03/2011 Sunday
Time : 00:30 – 04:30 SGT (GMT+8:00)
Reason : Planned Network Maintenance Exercise
Impact : Intermittent connection outage during maintenance window
Action : No action needed
Chinese New Year
Chinese New Year is always a tough time to setup servers, most of the vendors are closed and even for those who are opened during that time, it is often extremely difficult to get the parts you need to build your servers. You need to wait about two weeks after the Chinese New Year for things to come back to normal. We do stockpile some essential parts but for building of an entirely new server, there may not be enough vendors open during that time.
Eastern IDC Maintenance
Dear Customer
In order for us to serve you better, we have to schedule the following scheduled maintenance requested by Building Landlord.
FROM
:
23 January 2011 (Sunday), 09:00hrs
TO
:
23 January 2011 (Sunday), 18:00hrs
MAINTENANCE DURATION
:
9.0 hours
SERVICE IMPACT DURATION
:
NIL
How you and your customers/users WILL be affected:
• No power interruption to all IT services during the building annual power shutdown exercise.
Reasons for the service disruption:
• Planned Annual Power Shutdown.
Activities to be performed during service disruption:
• As part of the requirement from landlord to improve the proper functioning of their electrical supply to the building, the Landlord will be carrying out the annual power shutdown for 750A
• 8 TO data center is equipped with high resilient power infrastructure, UPS and standby generators will cut in automatically to supply the backup power to all critical its IT equipment in seamless transitions.
• In conjunction of the annual power shutdown exercise work, 8 TO FM will activate our contingency plan and respective vendors will be activated during the course of work to provide backups. Activities involved will be the planning of fuel supply delivery, transporting for generators, UPS vendors and generator vendors.
• During the building power maintenance window of 9.0 hours, The main landlord’s electrical source will be “Turn Off” and 8 TO’s supply will be supported by the emergency generator .The backup generators will “cut in “seamlessly to provide the backup power.8 TO’s FM/vendors will be stationed onsite during this exercise to ensure no service interruption to the operation. .
• Respective vendors and 8 TO FM will be on site to ensure the mission critical facility equipments are intact. Equipment spare parts will be deployed to site as precautionary measures.
Northern Datacenter Maintenance
This notification is to inform you that we are conducting an URGENT maintenance to your servers’ co location network during the following interval.
Date : 08/12/2010 Wednesday
Time : 01:00 – 03:00 SGT (GMT+8:00)
Reason : Urgent Network Maintenance by our engineer
Impact : Intermittent connection outage during maintenance window
Action : No action needed
Maintenance of Northern Datacenter
This notification is to inform you that we are conducting a planned maintenance exercise to your servers’ co location network during the following interval.
Date : 31/10/2010 Sunday
Time : 12:30 – 04:30 SGT (GMT+8:00)
Reason : Planned Network Maintenance Exercise
Impact : Intermittent connection outage during maintenance window
Action : No action needed
Singapore National Day
8 to Infinity Wishes ALL SINGAPOREANS a Happy National Day! May our country be ever prosperous and happy. May all Singaporeans live in peace and harmony.
Spam
I have seen a lot of SMEs trying to spam in order to advertise and make money. They purchase the so call white listed mailing lists and blast their advertisements. Within days they had tons of complaints and some had their email accounts shut down. Spamming is not free, it carries a price for the person you are spamming. That particular person need to look or your email and decide if he is to delete or not. That takes time, his or her time. I would urge everyone to be considerate and do not think of spamming as a free and easy way to advertise, there is a lot of consequences you need to pay.
April 2010 Offer for SME Companies
Knowing that a lot of companies who have static IPs would want to have their own Dedicated Email Hosting inside their office for security and privacy issues. Normally configuring of email hosting services can be complicated and that deters many companies from having an email server of their own. 8 to Infinity Pte Ltd understands the companies’ requirements and hence our new offer specially for offices with static IPs who wants their own email servers:
Fujitsu Primergy Server TX100S1/2xLFF
2 GB Ram
DVD Rom
500 GB x 2 Raid 1
Windows 2008 Standard with 5 Cal
Smarter Tool Bundle worth US$800
SmarterMail Professional 50/250 Installation
One time setup fees S$800
Cost inclusive of server S$2800
(Companies must ensure UTP cable with connection and reverse IP is ready for our technicians to come to your office to install)
Offer only valid for this month and limited quantities only, please email to sales at 8.to for Order or Further Enquiries
Hosting for Haiti
There is an announcement up at http://www.webhostingtalk.com/announ…php?f=31&a=138
What you can do:
Blog about it. Tweet about it. Tattoo it on your forehead. Add it to your signature. However you want to get involved, get involved.
If you have a Twitter account, please re-tweet http://twitter.com/WebHostingTalk/status/8071731535
How to Install Microsoft Security Essentials
Firstly download the software at the Microsoft Security Essentials Web Site. You will then be prompted:
Choose the type of Operating System you are using:
You will be prompted to accept the Agreement before proceeding:
The program will next validate the Microsoft OS in your computer before proceeding:
Once validate click on Install and that’s about it
The program will the proceed automatically to do the installation. Great Software and Extremely Easy to Use! Right after the installation, there will be a Quick Scan to check the status of your computer.