This notification is to inform you that we are conducting a planned maintenance exercise to your servers’ co location network during the following interval.
Date : 31/10/2010 Sunday
Time : 12:30 – 04:30 SGT (GMT+8:00)
Reason : Planned Network Maintenance Exercise
Impact : Intermittent connection outage during maintenance window
Action : No action needed
We wish to inform you that we will be carrying out a schedule maintenance at the following stipulated date/time:
Date: 23 May 2010 (Sunday)
Time: 06:00hrs to 08:00hrs SGT
Service(s) affected: Internet Services
Reason: Power Maintenance
Impact:
1) Maintenance will be carried out at our backend network.
2) Customer will experience intermittent Internet access during the maintenance window period not more than 30 minutes.
3) You may need to restart the CPE (Eg. Router/Modem/NTU) at your premises in case the equipment hangs after the maintenance.
We apologize for the inconvenience caused to your operations.
To Our Valued Customer:
Greetings!
Please be informed that we will be performing an Emergency UPS Maintenance Activity on 06-March-2010 Saturday 6:00AM – 8:00 GMT+8 wherein we will conduct a replacement of a faulty component in one of the UPSes (UPS-1).
There should be no power interruption is expected. However, please be aware that unexpected interruption could still occur throughout the given time frame.
We apologize for the inconvenience this may cause you.